Emotional Intelligence, although not a new phrase, has more value in the modern workplace as digital natives become more of a presence. The components of Emotional Intelligence such as Self-awareness, Self-regulation, Motivation, Empathy and Social Skill are frightening to some. These have been shown to provide more value and usefulness than the hard skills which we have been taught in the past to deal with team effectiveness, productivity, and company success. Great leaders create an honest value for their employees by effectively balancing their IQ, EQ, and technical skills when leading.
Learning Objectives:
•Understand neuroscience of leadership
•Learn how to respond instead of react to triggers
•Recognize and process emotions in the workplace